IT Support Professional
This program is the ideal starting point for individuals interested in pursuing advanced IT certifications.
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Exam Fee
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Some MedCerts programs are restricted in certain states or regions. Please review our State Restriction page to view what restrictions there may be in your state/region or residence of employment and ensure you are eligible for enrollment.
Some MedCerts programs are restricted in certain states or regions. Please review our State Restriction page to view what restrictions there may be in your state/region or residence of employment and ensure you are eligible for enrollment.
These restrictions may not apply to students taking programs through an employer, academic or government-sponsored model – including MyCAA and Army, Air Force or Coast Guard.” Credentialing Assistance. To determine eligibility, please confirm with your sponsor or review our military spouse MyCAA-approved or Military Credentialing Assistance-approved programs
Is IT Support Professional Training Right For You?
Take The MedCerts Online Career Training Readiness Quiz
This fun, online quiz takes just 3 minutes to complete and provides you with a personalized report to find out if short-term online career training is right for you. The report identifies your strengths and social style, plus the training and positions you’re best suited for.
IT Support Professional Online Training
MedCerts Tuition Advantage
We believe everyone should have access to higher education. With the option to pay in full, break down payments or utilize government grant funding, we help expand that access.
Monthly Payment Options as low as
$
346
Payment Plans for Every Student
Talk with an Education Consultant to pick the perfect payment plan, from paying in full to installments with interest rates from 0-12%.
Total Tuition
$
Pay in Full
The total tuition can be paid immediately or through a number of grant-funded or monthly payment plan options.
No Credit Check
MyCAA, Department of Defense Credentialing Assistance/COOL and Workforce Grants
MedCerts offers financial aid options through these government grant-funded programs – MyCAA, Workforce Funding (including WIOA), and Department of Defense Credentialing Assistance or COOL funding for the Army, Air Force and Coast Guard. Those eligible include Military Spouses; active duty Army, Reserves, and National Guard members; active duty Air Force, Air Force Reserve, Air Force National Guard, and US Space Force; active duty Coast Guard and SELRES members (enlisted and officers); or workforce-funded qualifying job seekers. Speak to an Education Consultant to see if you qualify.
What does an IT Support Professional do?
63,840
Entry Level Jobs in the US
All available job and salary information is from Burning Glass Labor Insights and is updated annually to reflect industry changes.
- Maintain, support and work efficiently with computers
- Understand the fundamentals of computer technology, networking and IT security
- Set up basic security, software updates and wireless devices
- Identify hardware, peripheral, networking and security components
- Know how to perform proper computer safety procedures and best practices
Enrollment Requirements
- High School Diploma or GED
- Web browser with internet connection
- Course registration & payment
MEDCERTS-COVERED MATERIALS*
- Expert-led video based training
- Competency assessments
- National Certification exam fee
STUDENT SERVICES
- Dedicated Student Success Advisors
- Tailored support based on performance & behavior
- Exam preparation process
- 1 yr. post-program access to Career Center & Career Coaches
*The cost of all materials needed for this program are covered by MedCerts. They are not included in the tuition costs and the student is not liable for any costs or fees related to the above materials.
IT Support Professional
Job Opportunities
$35000 – $65000
Estimated Salary
Entry-Level
$31000 – $62000
Estimated Salary
Career Potential
$33000 – $73000
Estimated Salary
Disclaimers
- While MedCerts training and related target certifications may be accepted and/or approved by your state of residency, employers reserve the right to dictate prerequisite education, experience, or certification/licensure requirements for their positions. We strongly advise students to research target job posts from area employers and relevant state requirements, barriers, or restrictions prior to enrollment to ensure eligibility upon graduation.
IT Support Professional Certification Training—Frequently Asked Questions
An IT Support Professional provides technical assistance and support for computer systems, software and hardware. They troubleshoot issues, perform system maintenance, configure operating systems and ensure network security. This role includes working with web browsers, identifying security risks and supporting IT infrastructure.
The career outlook for IT Support Professionals is very positive, with available jobs expected to grow by 5% over the next ten years.
Salaries can range from $45,000 to $121,000 annually, depending on experience, location and the specific company.
To become an IT Support Professional, complete a training program like the one offered by MedCerts. This program covers hardware and software troubleshooting, system maintenance, network configuration and security. It prepares you for certifications such as CompTIA IT Fundamentals (ITF+), CompTIA A+ and CompTIA Network+, equipping you with the skills needed for roles like IT Support Specialist and Help Desk Technician.
In the MedCerts online IT Support Professional certification training course, you will learn a comprehensive range of skills, including hardware and software troubleshooting, system maintenance, network configuration, security, web browser support, identifying security risks and supporting IT infrastructure.
The enrollment requirements include:
High School Diploma or GED, web browser with internet connection, course registration & payment.
Tuition is competitively priced at $4,000. The cost includes all of your materials and registration fees for your examinations.
Yes, payment plans are available as low as $346 per month. Additionally, students may qualify for government funding and scholarships.
MedCerts provides financial aid options through government grant-funded programs like:
The total program duration is 9 weeks.
The course is developed with collaboration from industry-recognized subject matter experts and includes interactive simulations, interviews with real-world experts, game-based learning and more, catering to every type of learner.
Yes, the program includes a strategic exam preparation process and dedicated Student Success Advisors to provide tailored support based on performance.
The course includes expert-led video-based training, competency assessments and the national certification exam fee. All materials needed for the program are covered by MedCerts.
The MedCerts IT Support Professional certification training course prepares students for industry certifications that are recognized in most states. However, this program is NOT available to residents of the following states: AR, LA, ND, NV, OK, PA, RI, WI.
MedCerts’ programs, including the IT Support Professional certification training course, are designed to meet industry standards and are aligned with the requirements of certification bodies.
*All available job and salary information is pulled from the Bureau of Labor Statistics, when possible, or compiled from national reported averages and is updated annually to reflect industry changes.